Privacy policy

Privacy policy Soulve Innovations

This privacy policy is used by Soulve Innovations and MediMapp (henceforth: Soulve Innovations).

Privacy-sensitive information is processed via the websites, and, owned by Soulve Innovations BV. This information is called personal data. We consider the careful use of personal data of the utmost importance. As such, we process personal data carefully and securely. Optional modifications and/or changes to the website could lead to changes in this privacy policy.

When processing data, we adhere to the demands outlined by the General Data Protection Regulation (GDPR) Among other things, this means we:

  • clearly specify for which purposes we process personal data. We do so via this privacy policy;
  • try to exclusively limit our collection of personal data to the personal data we need for the predetermined purposes;
  • first ask you for express permission to process your personal data in cases that require your permission;
  • take appropriate security measures to protect your personal data and demand the same from parties processing personal data on our behalf;
  • respect your right to view, correct or remove your personal data upon request.

In this privacy policy, we explain which personal data we collect and use for which purpose. We recommend you carefully read this policy.

This privacy policy was last modified on 24 May 2018.

Use of personal data
You leave behind certain details with us when using our website. These details could be personal data. We collect personal data in a variety of ways. You can, for example, fill in a contact form on our website, after which we will contact you by telephone or email. You can also sign up for our newsletters.

You can also contact us with questions and/or complaints by post, email or telephone. In such cases, we will contact you to process your question or complaint.

Additionally, details can be collected via social media channels (such as Facebook, LinkedIn or Twitter) – when you contact us to ask a question, for example. In such cases, we will only use your account name to respond to your message.

When you make use of our website, we can process the following data of yours (depending in part on the details you fill in yourself):

Name and first name;
Name care institution;
Telephone number;
Email address;
The information request;

Technical details of the device you use (such as those of your smartphone/laptop/tablet or a kiosk from the shop), such as IP address, MAC address and used software;

Your surfing behaviour on the website, including your mouse and clicking behaviour and the duration and time of your visit to our website.

The above data is used for the following purposes:

  • To allow you to make use of all functionalities and services on the website;
  • To contact you after you have indicated you would like to receive more information about our company;
  • To communicate with you by sending digital news;
  • To answer your questions or respond to your complaint via social media, email, by post or telephone.

Retention periods
Your data is stored up to seven years after visiting our website or social media channels.

Issuance to third parties
The data provided by you will not be issued to third parties if you have not given permission for this unless we are legally obliged or permitted to do so.

With your permission, we can send you our latest news messages by email. The option to unsubscribe is included in every such message, should you no longer be interested in news concerning Soulve Innovations or MediMapp.

Soulve Innovations’ websites make use of cookies. Cookies are small text files that are placed on your computer and are read by a browser. By using our website, you consent to our use of cookies. These cookies are used to analyse the use of our websites, thereby allowing us to improve them. The data we collect is only used in accordance with the law to improve our service provision, and is exclusively used in a careful manner. Additionally, you can always configure your browser to no longer receive cookies.

Disable cookies
Do you want to remove our cookies or prevent cookies from being saved on your computer in the first place? View this clip here to learn how to disable cookies in Internet Explorer, Firefox, Safari and Google Chrome.

Google Analytics
Soulve Innovations collects Google Analytics data in a privacy-friendly manner. This means that the unique customer part of the IP address is depersonalised and that “sharing data” is switched off.

Your data is adequately secured
Soulve Innovations takes the protection of your data seriously. Your data is stored online, but provided with the right security. On top of this, our computers are secured with appropriate and effective technical measures, and the website makes use of a reliable SSL certificate. An SSL connection can be recognised by the small lock symbol and the word “safe” in front of the URL.

Modifications to this privacy policy
Soulve Innovations can modify this privacy policy from time to time. Modifications will be published on our website. Therefore, it is advisable to regularly consult this privacy policy to stay up to date with any modifications.

Viewing and modifying your data
If you have made personal data available to us, you can modify this data at all times.  You can also contact Soulve Innovations if you would like to view the data that Soulve Innovations has registered about you and to remove or optionally correct this data if it is incorrect or incomplete.

For questions concerning Soulve Innovations’ privacy policy, please contact Soulve Innovations via

Soulve Innovations
Goeman Borgesiuslaan 77
3515 ET Utrecht
the Netherlands
+31 (0)30 – 753 14 86
CoC. 56089775
BTW (VAT): NL851971088B01